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Stay on top of the latest information about Axepta BNP Paribas! Our blog focuses on delivering must-read expert insights, news, best practices and powerful success stories.

“The advantage? Customer service is available 7 days a week” – Yasin, manager of Au Petit Primeur.

At Axepta BNP Paribas, we always put our customers first. This is again the case in this blog post for which we interviewed one of our clients: Yasin, a young retailer who runs “Au Petit Primeur,” an establishment specializing in fruits and vegetables in Brussels. Passed the torch from this Court supplier At an age […]

Spare Parts SRL’s positive experience after switching to Axepta BNP Paribas

We’re happy to share the great experience of Mohammed Rahmani, owner of Spare Parts SRL. His company has been active in the car components sector for over three years and deals with a wide range of customers: car garages, wholesalers and also private individuals looking for spare parts. As their customers frequently pay by credit […]

“The money is in our account the next day, and customer service is available 7/7” – Fré’s Bistro’s owner

At Axepta BNP Paribas, we are proud to support dynamic entrepreneurs like Frederik, the enthusiastic owner of Fré’s Bistro. Located in the heart of Bilzen, opposite a lively street in a historic building, Fré’s Bistro is a cozy spot offering coffee, beer, wine, bubbles, and a variety of freshly prepared dishes and sweets. Frederik, a […]

A decade of exceptional service: Simply British’s continued customer satisfaction

At Axepta BNP Paribas, we value the enduring relationships we’ve built with clients like Simply British, who have trusted us for nearly a decade with their payment solutions. Recently, we had the pleasure of assisting them when they encountered a technical challenge. Simply British, known for their delicious fish and chips, shared their experience with […]

What happens in the working day between the transaction and the payout?

After an electronic payment transaction occurs, a series of steps comprising acquiring and settlement unfold. These steps are essential in transferring funds from your consumer’s bank account to the bank account of the merchant or entrepreneur. The initial phase is the “clearing” stage. This phase involves the exchange of files and financial information among various […]

Meet Damienne, the multitasking force at Axepta BNP Paribas!

A day in the life of Damienne: Making things happen at Axepta BNP Paribas Meet Damienne, the person at Axepta BNP Paribas who wears many hats—she’s the manager of boarding, acquiring, and customer relations. In this interview, Damienne shares insights into her job in the world of electronic payments, highlighting the varying responsibilities that define […]

Client spotlight: Frituur Maria’s 5-star experience

We’re excited to share the success story of our satisfied customer – “Frituur Maria” in Maldegem. Recently, they sought a new payment terminal and our client support team delivered prompt and efficient assistance. Denise from “Frituur Maria” expressed their satisfaction, stating: “We had a very good experience with Axepta BNP Paribas, and we are very satisfied […]

Spotlight on customer satisfaction: Viva Kids’ experience 

During our usual day-to-day business, where every interaction matters, small acts of exceptional customer service can make a significant impact. Recently, our client Viva Kids faced a minor issue with their terminal, turning what could have been a routine customer service call into an unexpectedly positive experience.  According to Viva Kids, the standout moment was […]

Maximizing efficiency: Extending the battery life of your Move 5000 mobile terminal 

In the dynamic world of payment processing, the Move 5000 mobile terminal stands as a reliable ally, especially for businesses on the move. However, like any high-performing device, its effectiveness depends on the careful management of its battery life. Here, we explore key strategies to ensure your Move 5000 remains consistently charged and ready for […]